Joy Fast Food ("we", "our", "us") operates the Joy Fast Food mobile application (the "App").
This Privacy Policy explains how we collect, use, store, and protect user information when you use our App.
By using this App, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect only the information that is necessary to process food orders and provide a smooth user experience.
1.1 Personal Information
When placing an order, the App may collect:
- Full Name
- Phone Number
- Delivery Address
- Order Notes (optional, e.g., less spicy, extra cheese)
This information is entered voluntarily by the user.
1.2 Order Information
We collect order-related information including:
- Selected food items
- Quantity of items
- Prices and total amount
- Cash on Delivery (COD) selection
1.3 Automatically Collected Information
The App does NOT collect:
- Live location or GPS data
- Real-time tracking data
- Payment or banking information
- Contacts, media, or files
- Device identifiers for advertising
We may collect basic, non-personal technical data such as:
- App crash logs (system-generated)
- App performance data (anonymous)
2. How We Use Your Information
The information collected is used strictly for:
- Processing and confirming food orders
- Communicating order details when the user chooses to share via WhatsApp or Email
- Improving app functionality and user experience
- Providing customer support if required
We do not use your data for advertising, profiling, or tracking.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data to third parties.
Your information may be shared only in the following cases:
- When you manually choose to share order details via WhatsApp or Email
- If required by law or legal authorities
- To protect the rights, safety, or security of users or the business
All sharing is user-initiated or legally required.
4. Payments
- The App supports Cash on Delivery (COD) only
- No online payments are processed
- No credit/debit card or banking information is collected or stored
5. Location and Tracking Policy
- The App does not access your location
- No GPS, background location, or live tracking is used
- Delivery tracking is not provided within the App
6. Data Storage and Security
- Order data is stored temporarily within the app session
- Reasonable security measures are implemented
- No long-term databases of personal data are maintained
7. User Choices and Control
- Users may choose what information to enter
- No account registration or login is required
8. Children's Privacy
- Not intended for children under 13
- No intentional data collection from children
9. Third-Party Services
The App may open:
- WhatsApp
- Email applications
Joy Fast Food is not responsible for third-party privacy practices.
10. Changes to This Privacy Policy
Policy updates may occur and will be reflected in the App.
11. Contact Us
Joy Fast Food
Email: support@joyfastfood.com